At Delta, we’re always thinking of ways to make your travels with us more consistent and enjoyable. We recently announced an exciting $1 billion investment through mid-2013 that will improve the customer experience in the air and on the ground.
Here’s what you can expect:
- 90 trans-oceanic aircraft will be updated with full flat-bed seats, adding the ability to stretch out and relax in our BusinessElite cabin on all Boeing 767-400ERs, 767-300ERs, 747-400s and 777-200ERs.
Click here to view the embedded video.
- 16 Boeing 747-400s and 52 767-300ERs will receive in-seat audio and video on demand in Economy Class, offering personal entertainment on all wide-body aircraft.
- 66 CRJ-700s will be outfitted with First Class comfort for Delta Connection customers.
- 269 pre-merger Northwest aircraft will be revamped to feature our signature blue leather seats as well as updated lighting and cabin amenities.
- 170 Boeing 767-300ERs, 757-200s and 737-800s will fly with extended range and fuel efficiency thanks to the winglet installations.
- Four additional Delta Sky ClubsÔ will be available to customers with the renovation and expansion of our L.A. lounge and new locations in Indianapolis, Philadelphia and Seattle.
So, what does it all mean for you? A more consistent, comfortable and convenient (not to mention sustainable) travel experience, whether you’re onboard, enjoying top-of-the-line amenities and our premium on-demand entertainment (now available on more planes than any other U.S. carrier), or relaxing in our extended global Delta Sky Club network.
And, this is all in addition to our continued initiative to outfit our domestic fleet (530+ aircraft) with in-flight Wi-Fi. We’re making major progress with Wi-Fi installed on 340+ aircraft and plans to hit our goal this summer. So, you may now sit back and surf, stay in touch or even respond to this blog on more flights than ever before.
We’re thrilled about these investments and hope you are too. Let us know what you think. What improvements would you like to see on the Delta docket over the next few years? You can post here or tweet us @deltablog.
Ranjan Goswami
Director – Customer Experience Planning & Development