The Travel Detective: How to Get the Best Service and the Best Deals from Airlines, Hotels, Cruise Ships, and Car Rental Agencies (Kindle Edition)
Review The good news, according to travel writer Peter Greenberg, is that Americans are traveling more than ever before. The bad news is that we hate the process–the delayed flights, lost suitcases, overhyped cruises, and overpriced hotel rooms. We are a nation of unhappy but addicted travelers, doomed by our own inadequate travel planning and [...]
Airlines For the Rest Of Us: The Rise and Fall of America’s Local Service Airlines (in Paperback)
Small Cities ‘to be Hurt Tremendously’ by Airline Cuts”Airline Subsidy Cuts Leave Three Towns Flightless”No Convenient Route to Buffalo-actual newspaper headlines, 2007-08It wasn’t always like this. At least, not during the era of the Local Service Airlines. From the 1950s through the mid-1980s, these feisty, colorful startups provided a level of service unheard of today, [...]
Want To Give An All Inclusive A Whirl?
The popularity of all-inclusive resorts has skyrocketed in the past five years. They offer programs for everyone including families, couples, and singles. All-inclusives come in all shapes and sizes, from ultra-luxurious mega resorts to quaint, boutique style hotels. But everyone always wants to know…Do they really include EVERYTHING? Breakfast room service at Secrets SilverSands…that was [...]
Choice Hotels International Announces Home-Based Agent Strategy for Minot Contact Center
SILVER SPRING, Md., Jan 20, 2010 /PRNewswire via COMTEX/ — Choice Hotels International, Inc. (NYSE: CHH) today announced plans to transition its Minot, North Dakota contact center to a home-based operation as part of its strategy to ensure its service and reservations centers are performing at optimum levels in support of the company’s franchisees and [...]
Documenting Northwest’s Pioneering Service to Asia
Recently made a trip up to former Northwest Airlines headquarters in Minneapolis/St. Paul with Delta Museum Director Tiffany Meng. Side note: It was fun for this native Atlantan to see snow before January – not that we often see it then! We were there to collect some amazing Asian airport facilities drawings, found by Brian Ruppert in Corporate Real Estate, [...]